![]() The wrong PIN was entered 4 times in a row.The card has been de-activated because it was reported lost or stolen.The card is damaged (the stripe is de-magnetized, scratched).The 4 top reasons that a Link card does not work You cannot access SNAP benefits (food stamps) or get a Link SNAP account balance at an ATM. Current Cardholders may access their cash benefits at Automated Teller Machines (ATMs).Current Cardholders may access their SNAP (food stamp) and cash benefits at Point of Sale (POS) terminals at most grocery stores.Look for a display that the store accepts Electronic Benefit Transfer (EBT) cards. The Illinois Link card can be used in all 50 states at most grocery stores and ATMs.Look for a display of the Illinois Link card, or a sign that says " Illinois Link accepted here." ![]()
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